Incorrect details captured

After calling dstv in order to activate my smart card, i tried linking the card to my online profile. I was unsuccesful because the person who helped me open the account captured my surname and ID incorrectly. I managed to let thr support agent change my surname but the wrong ID is still on the database. The call center agent said I should go to my nearest Dstv office to gix it.<br> I will not waste my time fixing the problem they created. I expect thrm to do it asap.