1 reviews | Active since May 2016

02 Sept 2016, 07:51

Incorrect Debt order

<p>A debt order of R5500 was taken from my account even though I have requested only a monthly debt. I called the customer care and was told that a refund will take 7 working days</p> <p> </p> <p>Unaccpetable. I have my other accounts in arrears all thanks to DSTv</p>

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply02 Sept 2016, 09:09
Official

Dear Leshan Moonsamy

We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.

Regards

Multichoice Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply02 Sept 2016, 10:59
Official

Dear Leshan Moonsamy

Thank you for taking your time to contact us.

We have forwarded your request for a refund to our finance team for urgent assistance.

Feedback will be communicated to you once received.

Kind regards

Dinah

Best regards,