Incorrect debit order amount processed

Item: DStv (MultiChoice)
Rating: 1
Author: Malcolm N

I received a SMS advising of an incorrect debit order amount. I sent an e-mail to mutichoice and received no response.

Helpful (0)

Replies (2)

DStv (MultiChoice)'s replyOfficial

03 May 2021, 09:03

Hi Malcolm Naidoo,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards,
DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)'s reply03 May 2021, 09:03

Official

Hi Malcolm Naidoo,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards,
DStv: Hello Peter Team

Best regards,

Malcolm N's updateReviewer Update

06 May 2021, 06:24

I have not received a response as yet and I need the overcharge refunded to me as a matter of urgency. When do you plan on attending to the matter?

Malcolm N's update06 May 2021, 06:24

Reviewer Update

I have not received a response as yet and I need the overcharge refunded to me as a matter of urgency. When do you plan on attending to the matter?

Incorrect debit order amount processed

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