1 reviews | Active since May 2011
Incorrect Debit Order Amount
<p>I have the price lock plan which is R949.00pm and I was debited an amount of R1068.00. I contacted DSTV after being shuffled around from department to department they said is was an error and the credit amount will be transferred to my Bank account. Which has not happened yet.</p>
Dear Neville
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice: Hello Peter Team
Best regards,
Dear Neville
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice: Hello Peter Team
Best regards,
Good day Neville
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Please allow me to rectify the situation by escalating your billing concerns to our Price Lock department for urgent assistance.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Kind regards
Rupert
Best regards,
Good day Neville
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Please allow me to rectify the situation by escalating your billing concerns to our Price Lock department for urgent assistance.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Kind regards
Rupert
Best regards,
As usual still have not recieved an reply. How long does this take
As usual still have not recieved an reply. How long does this take