jM
jafta M

1 reviews | Active since Mar 2017

30 Jan 2023, 20:24

INCORRECT DEBIT ORDER AMOUNT

i downgraded my subscription on the app and my debit order amount changed from R478 to R108, surprisingly today the debit order went through with R478, and the say i have credit of R370, CAN I HAVE MY R370 CREDIT DEPOSITED INTO MY MY ACCOUN ASAP.

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply30 Jan 2023, 20:26
Official
Hi Jafta,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team 
jM
jafta M's update09 Feb 2023, 14:29
Reviewer Update
i still did not received any feedback from DSTV AS EXPECTED, EVEN MY REFUND IS NOT YET PAID BACK TO ME. DSTV IS A ****. they are quick to take but don't want to return.
jM
jafta M's update23 Feb 2023, 13:37
Reviewer Update
The ****** ******** still did not refund me my money, this is unjustified enrichment as they are gaining interest with people money, i am not the only one with a similar problem.