Incorrect debit order amount!

<p>I am extremely unhappy with our price lock department. I have a price lock agreement with Dstv for R899 per month. On the first of April my account was debited via debit order with R1 048. I followed this up with Dstv, and they only phoned me back on the 7th of April. The agent from the price lock agreement informed me that I was charged twice for the device of R149. This apparently happened with a few clients, the system did pick it up and she PROMISED me that this will be corrected with my next debit order. She PROMISED my debit order for may will only be R750. However, my debit order for May is R899. The R149 on which I was over charged in April was not deducted as promise. This is extremely poor from Dstv. Now I understand why nobody wants to sign a debit order with you guys. Will definitely cancel my dstv after the price lock is done in February next year. You as Dstv have a repututation of overcharging clients and then you struggle to get your money back from Dstv. You should really sharpen your accounting s****s and debit order s****s. If my next debit order is not R750, I WILL REVERSE MY DEBIT ORDER UNTILL YOU CORRECT YOUR MISTAKE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I am a CA and a financial manager, and can truely say your finance department needs a wake-up! Your financial controls ain't working.</p>