Incorrect Debit Order
<p>After i recieved the response below to my previous complaint.....once again DSTV debited R841.00 from my account on 2nd Feb. </p> <p>I have said it before and i will say it again,DSTV your service is poor and your staff are ***********!!</p> <p>Good day Jaco</p> <p>We could not get hold of you today and discuss your query telephonically. </p> <p>Our records indicate that your service is active and the account was manually adjusted. Your next payment is R626.91 payable by the 02 February 2017. </p> <p>We're here for you, please feel free to contact us should you require any queries. </p> <p>Kind regards</p> <p>Dinah</p> <p> </p> <p>So after this i was once again billed wrong! R841 by debit order 2nd Feb</p>
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
04 Feb 2017, 14:07Dear Jaco Grobler
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply04 Feb 2017, 14:07
Official
Dear Jaco Grobler
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
06 Feb 2017, 16:18Good day Jaco
Thank you for taking the time and bring your query to attention.
Your query has been referred to our finance team for further assistance.
Feedback will be communicated once received.
Kind regards
Dinah
Best regards,
DStv (MultiChoice)'s reply06 Feb 2017, 16:18
Official
Good day Jaco
Thank you for taking the time and bring your query to attention.
Your query has been referred to our finance team for further assistance.
Feedback will be communicated once received.
Kind regards
Dinah
Best regards,
DStv (MultiChoice)'s replyOfficial
07 Feb 2017, 09:27Good day Jaco
Thank you for taking your time and bring your query to our attention.
Your account has been manually adjusted and reflects a credit balance of R215.03.
Kind regards
Dinah
Best regards,
DStv (MultiChoice)'s reply07 Feb 2017, 09:27
Official
Good day Jaco
Thank you for taking your time and bring your query to our attention.
Your account has been manually adjusted and reflects a credit balance of R215.03.
Kind regards
Dinah
Best regards,