NN
Nolene N
1 reviews | Active since Jun 2020
14 Jun 2020, 15:51
Incorrect debit - DSTV
Dstv has sent a message that they will be over debitting my account to the amount of R732 when the agreed upon amount is R579. I have not defaulted a single payment and this is over debit is ******* as I have not agreed to it. I expect this to be looked into and the problem to be reversed immediately.
Helpful (0)
Replies (4)0
Replies (4)
DStv (MultiChoice)'s replyOfficial
14 Jun 2020, 16:17Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply14 Jun 2020, 16:17
Official
Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
14 Jun 2020, 17:37Hi Nolene N,
We apologise for the inconvenience caused to you.
Your account was double-charged and we have reconciled it.
Regards
The DStv Hellopeter Team
We apologise for the inconvenience caused to you.
Your account was double-charged and we have reconciled it.
Regards
The DStv Hellopeter Team
Best regards,
DStv (MultiChoice)'s reply14 Jun 2020, 17:37
Official
Hi Nolene N,
We apologise for the inconvenience caused to you.
Your account was double-charged and we have reconciled it.
Regards
The DStv Hellopeter Team
We apologise for the inconvenience caused to you.
Your account was double-charged and we have reconciled it.
Regards
The DStv Hellopeter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
14 Jun 2020, 17:37 Hi Nolene N,
We hope your experience as our customer was improved the second time around, but we want to know for sure. Please take a few minutes to review the service given by clicking on this link: https://www.hellopeter.com/write-a-review/dstv-multichoice?source=UE9SVEFMX0NPUFlfTElOS19JTlZJVEU%3D&r=true
Regards
The DStv Hellopeter Team
We hope your experience as our customer was improved the second time around, but we want to know for sure. Please take a few minutes to review the service given by clicking on this link: https://www.hellopeter.com/write-a-review/dstv-multichoice?source=UE9SVEFMX0NPUFlfTElOS19JTlZJVEU%3D&r=true
Regards
The DStv Hellopeter Team
Best regards,
DStv (MultiChoice)'s reply14 Jun 2020, 17:37
Official
Hi Nolene N,
We hope your experience as our customer was improved the second time around, but we want to know for sure. Please take a few minutes to review the service given by clicking on this link: https://www.hellopeter.com/write-a-review/dstv-multichoice?source=UE9SVEFMX0NPUFlfTElOS19JTlZJVEU%3D&r=true
Regards
The DStv Hellopeter Team
We hope your experience as our customer was improved the second time around, but we want to know for sure. Please take a few minutes to review the service given by clicking on this link: https://www.hellopeter.com/write-a-review/dstv-multichoice?source=UE9SVEFMX0NPUFlfTElOS19JTlZJVEU%3D&r=true
Regards
The DStv Hellopeter Team
Best regards,
NN
Nolene N's updateReviewer Update
16 Jun 2020, 08:22Good Morning according to Dstv review above it was stated that the matter was resolved and rectified however my account was still debited with the incorrect amount of R732 what is going on
NN
Nolene N's update16 Jun 2020, 08:22
Reviewer Update
Good Morning according to Dstv review above it was stated that the matter was resolved and rectified however my account was still debited with the incorrect amount of R732 what is going on