Incorrect debit amount

Item: DStv (MultiChoice)
Rating: 2
Author: Sisanda T

I pay 420 a month but this month they debited 1701.80 and no one has a clue of what happened I've calling everyday and being placed on hold for hours, I'm utterly disgusted with this kind of service.

Helpful (0)

Replies (1)

DStv (MultiChoice)'s replyOfficial

07 Nov 2015, 08:37

Hello sisa84,

Dear DStv Customer,

Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.

Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.

We apologise for the inconvenience.

Kind regards
MultiChoice Team

Best regards,

DStv (MultiChoice)'s reply07 Nov 2015, 08:37

Official

Best regards,

Incorrect debit amount

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