TM
Thiro M
1 reviews | Active since Feb 2020
25 Oct 2021, 11:45
INCORRECT DEBIT
I have a DSTV account and I pay by debit order every month (R1100). So Multichoice debits my account without fail. I just received an sms saying that I will be debited on the 28th of Oct for R3000!!!! I went into the app and it says my account is in arrears!!!!This is NOT possible because DSTV debits my account every month!!!! I called the contact centre and getting some weird story about Showmax - how can I pay for something that is free for Premium subscribers????? And R3000!!!!
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Thiro M's updateReviewer Update
29 Oct 2021, 07:31I have still not received any response from Multichoice and my account has now been debited with R3012,50 instead of R1100!!! This is pathetic service, and pure theft!!! Multichoice doesn't care about their customers and have no issues with over charging. Totally disgusting!!!
TM
Thiro M's update29 Oct 2021, 07:31
Reviewer Update
I have still not received any response from Multichoice and my account has now been debited with R3012,50 instead of R1100!!! This is pathetic service, and pure theft!!! Multichoice doesn't care about their customers and have no issues with over charging. Totally disgusting!!!