TM
Thulie M
1 reviews | Active since Aug 2019
27 Feb 2024, 15:31
Incorrect Debit
On the 31st Jan 2024 I contacted the DSTV contact centre spoke to Emmanuel Malepe who assisted me setting up a debit order which was going to assist with reducing my premium from R449 to R399 seeing that I opted in for a debit order payment option, However debit order debited in February 23rd was still for an amount of R449. Why????????????????????after setting up a debit order as a method of payment to reduce amount debited monthly. I need this urgently fixed.
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DStv (MultiChoice)'s replyOfficial
27 Feb 2024, 17:02Hi Thulie,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply27 Feb 2024, 17:02
Official
Hi Thulie,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team