1 reviews | Active since Apr 2016
Incorrect billing/same old movies
I have DSTV Explora for quite a few years, I was on a price lock plan for two years and contract ended. ( Compact Plus) Since 2020 round about October I am being billed different amounts every month, from R539 to December R627.10 , March R 628.10 , May R 643.96 , very month it is a little higher than usual, the most I had to pay was R760 I think.
My plan was upgraded without my permission and I was not notified about the increase.
I am very unhappy about the service as we have to pay so much money for movies that was made in 1920 , why cant they play movies that comes from the circuit at the cinema and stop playing one movie the whole month, eg . Fast & Furious Saga .
Do we really have to pay thus much for same old boring movies , it is lockdown and there is nothing interesting to watch especially weekends when we at home.
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
