INCORRECT BILLING, MOVING CREDIT WITHOUT PEEMISSION

DSTV YOUR CUSTOMER SERVICE IS DISGUSTING.

I have made numerous calls to get help on an error your staff made, with no help! I keep getting told they will follow up but they never do.

I've been busy with this query since August 19th. Each time I call I have to rediscuss the issue with somebody new and they won't allow me to deal with just one person or escalate the matter to somebody that knows what they're doing.

I'm at my wits' end. Can I please get help! I've dealt with EDNA, ALTHEA, LETOYA, THABISILE, MPHO ALL OF WHICH COULD NOT RESOLVE MY ISSUE.

Query references: ********** 6-i27, ********** 6-i34 and many more.