MK
Martin K

1 reviews | Active since Apr 2013

18 Sept 2015, 10:47

Incorrect Billing - Incorrect Fees!

How does anyone manage to deal with this company?<br> They include non existent fees and make sure to ignore attempts to try to resolve anything.<br> I am trying to assist my 90 year old father deal with Mutichoice on this, but clearly<br> the customer is never going to have any success as long as Multichoice dont<br> seem to want to listen or even attempt to resolve problems or issues.

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply23 Sept 2015, 08:18
Official
Hello dbnnet,

Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.

Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.

We apologise for the inconvenience.

Kind regards
MultiChoice Team

Best regards,