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andries G
1 reviews | Active since Jun 2012
08 Feb 2021, 21:33
Incorrect billing for Explora Ultra Pricelock
I signed up for the Explora Ultra Pricelock offer at R999 per month. DSTV bills me R1288 per month for 4 months now. I've called the call centre multiple times to have this resolved - they claim I cannot contact the pricelock department and they will escalate my query. After 5 calls this has not been resolved. Don't really know what to do anymore.
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DStv (MultiChoice)'s replyOfficial
08 Feb 2021, 21:37Hi Andries,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply08 Feb 2021, 21:37
Official
Hi Andries,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team