NB
NEO B
1 reviews | Active since Jul 2014
13 May 2022, 12:58
Incorrect Billing
Multichoice customer services is so useless. They have double billed me on my account and i have been contacting them since the 3rd of May 2022 to date. i have been calling the call centre and getting promises that the account will be rectified.
I am so frustrated by this matter.
DSTV is useless shame.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
13 May 2022, 15:33Hi ,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply13 May 2022, 15:33
Official
Hi ,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
14 May 2022, 14:55Hi Neo,
At MultiChoice, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are being met. We know that we have let you down, and for that, we are very sorry.
Kindly be advised that we have reconnected your services and reconciled your account.
Kind regards
DStv: Hello Peter Team
At MultiChoice, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are being met. We know that we have let you down, and for that, we are very sorry.
Kindly be advised that we have reconnected your services and reconciled your account.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply14 May 2022, 14:55
Official
Hi Neo,
At MultiChoice, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are being met. We know that we have let you down, and for that, we are very sorry.
Kindly be advised that we have reconnected your services and reconciled your account.
Kind regards
DStv: Hello Peter Team
At MultiChoice, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are being met. We know that we have let you down, and for that, we are very sorry.
Kindly be advised that we have reconnected your services and reconciled your account.
Kind regards
DStv: Hello Peter Team
Best regards,