AT
Agnes T
1 reviews | Active since Nov 2020
29 Jan 2022, 10:36
Incorrect billing
I asked multichoice on the 21st of december to schedule a disconnection on the 1st of january which they never did only found out when they sent me a msg on the 5th that my services have been disconnected i must pay so much to get recconnected.I contacted them and they said they have escaleted the case they will get back to me and i never heard from them.I contacted them today and they are not giving me a straight answer
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DStv (MultiChoice)'s replyOfficial
29 Jan 2022, 13:34Hi Agnes Tshabalala,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply29 Jan 2022, 13:34
Official
Hi Agnes Tshabalala,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team