Incorrect Billing Complaint- Customer # ***6

I am customer for Multichoice for the past 3- 4 years and i am paying them nothing less that R950 a month because of the two decorders that i have active.<br> On the 31/03/2015 i was going away and i called multichoice requesting to deactivate the services on my compact package since i was not going to use the service for almost two weeks. Upon calling their customer care line i specifically asked how much will be required from me as one decorder will be active. A consultant that i spoke to gave me an amount of R695- R700 to pay and i did exactly that before the 05/04/2015. Upon return i contacted Multichoice again requesting to reactiate my services for the Compact and the consultant who reactivated my services told me to pay R270 including the reconnection fee which i was fine with it an that was done on the 26/04 if i am correct. today i am getting a statement for May and it shows the ridiculous amounts and when i call the customer care, i spoke to the lady by the name of Mbali. She is mentioning the amounts that i was not told of before. Please pull out the voice recordings from March and provide a solution. Contact me on ***