Incorrect Billing Complaint ***

I honestly expected better service from a huge concern like Multichoice. Just looking at the number of complaints that have reached your website I am now not surprised at all. <br> <br> I lodged a complaint on the 12th February for being charged for my previous decoder that was destroyed by lightning, as well as the decoder that it was replaced with. Needless to say the service was disconnected the same day and stayed disconnected until the 18th.From the 12th to the 18th I received four different responses by e-mail.<br> <br> The final response that I received on the 18th February was that the issue was now resolved, and that I have to pay R35.80 to get reconnected which I did immediately. <br> <br> To my surprise my service was disconnected again today. No warning, no communication from Multichoice, nothing. Logging onto self service there is now a totally different outstanding amount on my account.<br> <br> If there were any other supplier in SA offering the same number of channels I would move across to them immediately.<br> <br> <br> <br>