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Sechaba M
1 reviews | Active since Feb 2013
05 Dec 2017, 11:55
Incorrect billing and very bad attitude
I can't seem to be able to express my level of disappointment with Multichoice after the 1 hour long phone call I have had with their call centre agent Shandrei Mackay and her Supervisor Manqoba. I humbly ask that Multichoice retrieve the recordings of my 1 hour long phone call and listen to it before coming back to me. I t will be an embarrassment to your company if I were to write the details of the call on this review.
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Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
05 Dec 2017, 12:29Dear Sechaba
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply05 Dec 2017, 12:29
Official
Dear Sechaba
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
SM
Sechaba M's updateReviewer Update
06 Dec 2017, 11:58When can I expect feedback with regards to this matter?
SM
Sechaba M's update06 Dec 2017, 11:58
Reviewer Update
When can I expect feedback with regards to this matter?
SM
Sechaba M's updateReviewer Update
13 Dec 2017, 08:47I still have not received feedback from Multichoice with regards to my complaint. No one has even bothered to call me. If this is not sorted out soon, I will report a case of ***** against Multichoice.
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Sechaba M's update13 Dec 2017, 08:47
Reviewer Update
I still have not received feedback from Multichoice with regards to my complaint. No one has even bothered to call me. If this is not sorted out soon, I will report a case of ***** against Multichoice.