Incorrect billing and refusal to reconnect dstv

My customer account is 27649. I requested to disconnect my package before the 25th of this month which is my pay date. The request went through this morning and my payment updated to R112.20 for the one decoder that I have active after the disconnection of the other one. Later today I called to reconnect the decor to the easy view package of R30 and I paid. Now I see the amount has update to R378, what is that amount for because I don’t have high package. Please rectify my account t because I don’t owe DSTV anything.

The decoder has to not be reconnected to easy view as requested but I have paid additional R30