lV
leoni V

1 reviews | Active since Mar 2014

01 Sept 2022, 11:15

INCORRECT BILLING AND *********** STAFF

I am actually very irritated. I received free disney + for 3 months. of the said i think it played for only 2 months and i left it. Then i received a dstv reward for a month from caompact to upgrade to compact plus. Now i am told i am in arrears with compact plus monies plus the new compact plus subscription. I have been trying since the 26/08/2022 to sort this matter out. I have to constantly repeat the same story over and over and over with no joy. My dstv is off. I have been basically begging for the correct amount to pay and no joy at all. Your staff are damn ***********. Do not give rewards if we end up being charged and you do not know how to sort the billing out thereafter. I am so damn ****ed off now i feel that my whole subscription needs to be cancelled. i see why many people cancel DSTV.

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Replies (1)
lV
leoni V's update01 Sept 2022, 15:33
Reviewer Update
i see you tried calling. I was out of office. i received assistance from initials PPD. Thanks very much to that person. The initials, NN, LM, BM, JSL, ACBLB, SM, NM, KM, MZC, KMI, MD, TM, TL, was all of no help. Having to repeat myself like a parrot of what happened and they rather ask me nonsense. THANK YOU PPD!