JP
Jacqueline P
1 reviews | Active since Oct 2009
23 Feb 2015, 15:17
Incorrect billing and decoder issues
Near end 31/1 our smartcard was blocked by their IT techs for an unknown reason. We had no dstv for over a week (BILLED for it IN FULL). Finally took the decoder & smartcard in & the problem was \fixed". Since then & a 2nd trip"
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Replies (1)
DStv (MultiChoice)'s replyOfficial
23 Feb 2015, 19:39Hello Jackiedp,
We are investigating your query. Feedback will be provided. We sincerely apologise for the delay and any inconvenience caused.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Warm Regards
Kristel
We are investigating your query. Feedback will be provided. We sincerely apologise for the delay and any inconvenience caused.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Warm Regards
Kristel
Best regards,
DStv (MultiChoice)'s reply23 Feb 2015, 19:39
Official
Hello Jackiedp,
We are investigating your query. Feedback will be provided. We sincerely apologise for the delay and any inconvenience caused.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Warm Regards
Kristel
We are investigating your query. Feedback will be provided. We sincerely apologise for the delay and any inconvenience caused.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Warm Regards
Kristel
Best regards,