Incorrect Billing and Appalling Service. ****ing **** of a business!

I had taken up a brand new subscription with DSTV on the 05/03/2020 and got billed almost R1000 on the 20/02/2020. I went on the live chat and the consultant by the name of Lebogang was completely useless and took an hour with no help. I had to call the call centre and spoke to Sandile who gave me the correct figures and admitted billing team made a mistake but couldn't answer my questions and then went on to say he'll get me help within 48 hours from the billing team. I'm stuck with a deactivated account and The call cut and no one bothered to call me back. You guys **** customers into making extra payments for your own benefit. This is appalling. It's almost R1000 for 2 weeks subscription??! ****ing ridiculous!