INCORRECT BILLING AND ACCUSING ME OF NOT PAYING AND DISCONECTING MY SERVICES INCORRECTLY

<p>I PREVIOUSLY HAD A DSTV WALKER WHICH I DISCONNECTED IN 2014. IN AUGUST 2015 I GOT A DSTV DECODER AT MY HOME. FOR A FULL YEAR I HAVE BEEN AT THE BRANCHES AND REPEATEDLY CALLING THE CALL CENTRE BECAUSE THEY KEEP ADDING THE WALKER FEE TO MY BILL (I AM ON COMPACT PACKAGE). EVERYTIME THEY SAY IT IS SWITCHED OFF NOW BUT A FEW MONTHS LATER I GET TOLD ONCE AGAIN I AM IN ARREARS AS I AM NOT PAYING MY WALKER FEE ONLY THE COMPACT SUBSCRIPTION FEE. I PAY THE COMPACT FEE EVERY MONTH ON TIME, YET REPEATDLY GET DISCONNECTED BECAUSE THET SAY MY ACCOUNT IS IN ARREARS AND THIS HAPPENS EVERY FEW MONTHS AGAIN AND AGAIN. THIS IS BEYOND PATHETIC SERVICE FROM SUCH A BIG COMPANY. NOW THEY AGAIN EMAILING ME THAT I HAVENT PAID ETC AND MY DSTV WAS PUT OFF FOR AUGUST ALTHOUGH I PAID MY AUGUST SUBSCRIPTION IN FULL.</p>