Incorrect billing again

Item: DStv (MultiChoice)
Rating: 2
Author: Sean T

My account have been incorrectly billed, I send an email to DSTV help (which I have done before). This was in 31 January, it’s now 4 February and I had no response, no calls, nothing. It seems to only way to get service from DSTV is to come onto Hellopeter, this really shouldn’t be the way things are done.

Helpful (0)

Replies (3)

DStv (MultiChoice)'s replyOfficial

04 Feb 2022, 15:17

Hi ,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards
DStv: Hello Peter Team

DStv (MultiChoice)'s reply04 Feb 2022, 15:17

Official

Hi ,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards
DStv: Hello Peter Team

Sean T's updateReviewer Update

05 Feb 2022, 11:14

Good morning, Please call again, I just missed the call from ***

Sean T's update05 Feb 2022, 11:14

Reviewer Update

Good morning, Please call again, I just missed the call from ***

Sean T's updateReviewer Update

08 Feb 2022, 07:42

Good morning, I received one call on Saturday which I missed, since then no communication.
I’ve emailed a number of times, please contact me to resolve this. Check your system for the emails, my address is ***
My account number is: ***6

Sean T's update08 Feb 2022, 07:42

Reviewer Update