NN
Noma N
1 reviews | Active since Jul 2019
15 Feb 2021, 11:42
INCORRECT BILLING!!!
I have been incorrectly billed by multichoice for two months now and I've been trying to sort out the issue, instead I'm being sent from pillar to post, none of the call centre agents can assist, what's worse is that they're all working from hom and cannot put me through to any team leader. This is beyond FRUSTRATING!!!
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
15 Feb 2021, 12:31Hi Noma,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply15 Feb 2021, 12:31
Official
Hi Noma,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
NN
Noma N's updateReviewer Update
15 Feb 2021, 12:45What in the standardised response is this?? How are you attending to it if you don't have the full details of what I'm complaint is about? Aren't you supposed to contact me first so I can outline the issues? Your service is pathetic to say the least!!!
NN
Noma N's update15 Feb 2021, 12:45
Reviewer Update
What in the standardised response is this?? How are you attending to it if you don't have the full details of what I'm complaint is about? Aren't you supposed to contact me first so I can outline the issues? Your service is pathetic to say the least!!!