LB
Loren B
1 reviews | Active since Sept 2012
18 Mar 2016, 10:20
Incorrect Billing
Hi <br> <br> We haven't been using our DSTV for almost a year now, when recently trying to connect it again the call centre agent tells us that we are owing them an x amount of money which is ridiculous as according to me DSTV runs on a month to month basis if you don't pay for the month it gets disconnected, you pay before you are activated anyway? can someone please assist.<br> <br> <br> Regards<br> Loren
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DStv (MultiChoice)'s replyOfficial
21 Mar 2016, 12:56Hello baker100,
We are sorry to hear of your unpleasant experience and of the level of service you experienced in this regard.
For more detailed information pertaining to your query, please refer to your personal email address.
Should you need any further assistance, please contact us using our touch points below :
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elna
We are sorry to hear of your unpleasant experience and of the level of service you experienced in this regard.
For more detailed information pertaining to your query, please refer to your personal email address.
Should you need any further assistance, please contact us using our touch points below :
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elna
Best regards,
DStv (MultiChoice)'s reply21 Mar 2016, 12:56
Official
Hello baker100,
We are sorry to hear of your unpleasant experience and of the level of service you experienced in this regard.
For more detailed information pertaining to your query, please refer to your personal email address.
Should you need any further assistance, please contact us using our touch points below :
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elna
We are sorry to hear of your unpleasant experience and of the level of service you experienced in this regard.
For more detailed information pertaining to your query, please refer to your personal email address.
Should you need any further assistance, please contact us using our touch points below :
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elna
Best regards,