AM
ALPHY M
1 reviews | Active since Oct 2009
18 Nov 2015, 12:20
INCORRECT BILLING
I have reported my matter with Multichoice over 2 weeks ago and they still have not resolved my issues.<br> I am being billed incorrectly and the money is exorbitant.<br> Like i said before, i only have a 1 explorer with 1 HD PVR as an extra-view.<br> You may have been charging me incorrectly since October - go look carefully at my transaction history. I am tired of calling you and speaking forever on the phone.
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DStv (MultiChoice)'s replyOfficial
18 Nov 2015, 13:10Hello alphym,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Best regards,
DStv (MultiChoice)'s reply18 Nov 2015, 13:10
Official
Hello alphym,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Best regards,