Incorrect Billing

Good Day<br> <br> I am now absolutely frustrated with this unprofessional service from Multichoice. <br> <br> I am a new client and if this is the way you treat your customers then I would rather like this service suspended permanently. I want the suspension of my account lifted with immediate effect or else I need a full refund on the monies I paid already when I joined 2015/10/15. I paid an amount of R163.10 on 2015/10/15 and R700.00 on 2015/10/28 into the Multichoice Africa account but your records shows that I still have an outstanding balance of R349.50 and to reconnect my service I must pay R818.90.<br> <br> I would like a detailed explanation how your records shows that I owe you R349.50 and to reconnect my service I must pay R818.90 when I paid into your account what you requested when I joined. <br> <br> I'm extremely disappointed with Multichoice and will continue to expose such unprofessional service to the public if the matter is not dealt with today. My Dstv has been off for most of October and I haven't benefited from it until now. All you want is money but your collections reconciliation process is absolutely appalling.<br> <br> Kind Regards<br> Virgil Harris<br>