incorrect billing

<p>I have used close to R500 on airime for this call which is not resolved as yet. My services keep on getting suspended. I was told that I reversed an eft payment on September, I then sent you my bank statement several times and I was then told this will be escalated to the payments team. This still not rectified. The 1st ref . no I was given by Gift Radebe was ********** 5-I100 then another one by Nkanyiso Zulu ********** 5-I108 and on the 25th of November around 11 AM Justice Nkono who refered the matter to her supervisor but even so nothing has been done. Please rectify this urgently or cancell my services, we using too much airtime for the inconveniences you are guys are causing on us. Had to cancell my debit order because of the same issue.</p>