Incorrect billing

<p>This is the 6th month that I have received an sms from multichoice stating that my acount is overdue and will be suspended. The account is not overdue and never was for the passed 6 months. Multichoice has a problem with their billing allocation. Every month I make payment and the money goes into my box office account instead of the subscription account. I do not have control over this allocation. Payment is done at Checkers and only subscription payments can be done there. I have complained for the last 6 months and as usual it has fallen on deaf ears. Multichoice is the most *********** and arrogant company that does not accept responsibility for their mistakes. It costs me money to call in every month to rectify the situation. Last month I was informed that the problem is with their billing/allocation system and it be noted and sorted. A month later and still not sorted. I am now refering this matter to a higher authority.</p>