SJ
Stefan J

1 reviews | Active since Jul 2021

24 Jul 2021, 11:18

Incorrect billing

After accepting price lock and "winning prize on wheel of fortune" it is 5 months without resolving incorrect billing that reflexs as payment reversal. The account are corrected only for month then problem is back again. The only thing that multichoice/dstv are interested in is servey after every call about service.

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply24 Jul 2021, 11:42
Official
Hi   Stefan Jonker , 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team