TM
Thiro M
1 reviews | Active since Feb 2020
29 Jul 2021, 13:22
Incorrect billing.
I recently took a new price lock package and was told that together with an extra view decoder I would pay R998. I was however debited with R1178. My statement on my app reflects a balance for Aug as R1103. This is not was I was advised.
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Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
29 Jul 2021, 13:39Hi Thiro Moodliyar ,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply29 Jul 2021, 13:39
Official
Hi Thiro Moodliyar ,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
TM
Thiro M's updateReviewer Update
30 Jul 2021, 12:19Hi
That is not what I was advised by the installer. We purchased 2 new decoders and had an existing decoder. He said that we will not pay anything extra for the connection of the old decoder to a TV. This is not acceptable at all.
Regards
Thiro
That is not what I was advised by the installer. We purchased 2 new decoders and had an existing decoder. He said that we will not pay anything extra for the connection of the old decoder to a TV. This is not acceptable at all.
Regards
Thiro
TM
Thiro M's update30 Jul 2021, 12:19
Reviewer Update
Hi
That is not what I was advised by the installer. We purchased 2 new decoders and had an existing decoder. He said that we will not pay anything extra for the connection of the old decoder to a TV. This is not acceptable at all.
Regards
Thiro
That is not what I was advised by the installer. We purchased 2 new decoders and had an existing decoder. He said that we will not pay anything extra for the connection of the old decoder to a TV. This is not acceptable at all.
Regards
Thiro