Incorrect bill calculation

Item: DStv (MultiChoice)
Rating: 2
Author: Alexander M

Total disaster. Payed special offer of yearly subscription middle march as a once off<br> After several calls to service centre ( one call 40 minutes another 20 minutes and 3 other calls) as well as a visit to RF technologies bloemfontein account still not sorted<br> Was a bad idea as phone calls are eating up all savings as advertised by multichoice<br> Terrible but have the monopoly <br>

Helpful (0)

Replies (1)

DStv (MultiChoice)'s replyOfficial

15 Apr 2016, 13:54

Hello charon03,

Please be advised that your account has been amended and the amount due was reversed.

Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard. Should you require any further assistance, please feel free to make use of our other communication mediums (touchpoints) below.

@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com

Regards
Ernest

Best regards,

DStv (MultiChoice)'s reply15 Apr 2016, 13:54

Official

Best regards,

Incorrect bill calculation

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