Incorrect banking details issued to Capitec bank for transfers to DSTV

Incorrect banking details issued to Capitec bank for transfers I paid my account from my partners Capitec account on the app. A few days later I received an sms from Multichoice that I was in arrears, the call centre could not trace the payment, DSTV said Capitec has incorrect banking details for Multichoice on their app. Capitec is not successful in returning the funds and would charge a penalty. I must now pay my premium again and reconnection fee. Who will make up for my trouble and the bank penalty for trying to reverse the untraceable payment? Will this happen every month if we pay via Capitec?

I already sent proof of payment to **********

Fix this now!