Incorrect amount debited, frasters, ********

Item: DStv (MultiChoice)
Rating: 1
Author: Anelisa S

Why the hell did you debit an amount of R590 from my bank account for subscription. When I downgraded to Easyview on 17.02.2023. The amount due was R134. Explain to me that? This is the reason I reversed the debit order and I will keep reversing until you stop being ********. I do not want your stupid compact, I want Easyview. Stop ****ing debiting more than you should from my frucking bank account. You want to speak to me call or send an email. Bunch of stupid assholes

Helpful (0)

Replies (2)

DStv (MultiChoice)'s replyOfficial

23 Feb 2023, 15:07

Hi Anelisa Singanzi,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards,
DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)'s reply23 Feb 2023, 15:07

Official

Hi Anelisa Singanzi,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards,
DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)'s replyOfficial

24 Feb 2023, 15:28

Hi Anelisa Singanzi,

We apologize for the inconvenience caused.

Please be advised to make a payment of R144.00 to reconnect DStv Easy View.

Kind regards,
DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)'s reply24 Feb 2023, 15:28

Official

Hi Anelisa Singanzi,

We apologize for the inconvenience caused.

Please be advised to make a payment of R144.00 to reconnect DStv Easy View.

Kind regards,
DStv: Hello Peter Team

Best regards,

Incorrect amount debited, frasters, ********

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