JV
Jacques V
1 reviews | Active since Mar 2016
22 Mar 2016, 11:16
Incorrect Advertising
Multichoice advertise (Channel 100) that you bring you're old PVR decoder and only pay R999 and swap to an Explora.<br> T&C states no installation.<br> <br> But for the explora you need A SMART LNB (not needed for PVR ) that is not mentioned.<br> Explora cannot function without SMART LNB.<br> <br> They creating the idea that you can swap decoders (R999) and deal is done.<br> They don't mention the replacement of your existing LNB to a SMART LNB.<br> <br> This is incorrect advertising and mislead of the public.<br> <br> <br> Thanks<br>
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Replies (1)
DStv (MultiChoice)'s replyOfficial
25 Mar 2016, 15:13Hello JACQUES SA EC,
We're sorry to hear of the disappointment you have experienced with our advertising. Please accept our sincere apologies for the inconvenience caused.
Kindly find this link with all the information you'll need to know when considering the trade-in option for the SD PVR to the Explora : http://campaigns.dstv.com/explora/faq.html.
Should you require any further assistance, do not hesitate to contact us using our touch points below :
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elna
We're sorry to hear of the disappointment you have experienced with our advertising. Please accept our sincere apologies for the inconvenience caused.
Kindly find this link with all the information you'll need to know when considering the trade-in option for the SD PVR to the Explora : http://campaigns.dstv.com/explora/faq.html.
Should you require any further assistance, do not hesitate to contact us using our touch points below :
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elna
Best regards,
DStv (MultiChoice)'s reply25 Mar 2016, 15:13
Official
Hello JACQUES SA EC,
We're sorry to hear of the disappointment you have experienced with our advertising. Please accept our sincere apologies for the inconvenience caused.
Kindly find this link with all the information you'll need to know when considering the trade-in option for the SD PVR to the Explora : http://campaigns.dstv.com/explora/faq.html.
Should you require any further assistance, do not hesitate to contact us using our touch points below :
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elna
We're sorry to hear of the disappointment you have experienced with our advertising. Please accept our sincere apologies for the inconvenience caused.
Kindly find this link with all the information you'll need to know when considering the trade-in option for the SD PVR to the Explora : http://campaigns.dstv.com/explora/faq.html.
Should you require any further assistance, do not hesitate to contact us using our touch points below :
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elna
Best regards,