Incorrect Account Notifications

<p>Have now received a 2nd notification of an account being in arrears when we have actually paid for the option we have selected till end of May 2017. Following the first notification we went into a Multichoice office and they insured us that it was rectified. We have now agaion received a notification of being in arrears. The payment for a year in advance was made under Customer Number ********** 6 Receipt number ********** 0 at 09:33 on 26/04/2016. The amount was R2,409. Not only did we get an SMS for an amount in arrears but we were also told that we will be listed with credit companies.</p>