MZ
Mona Z
1 reviews | Active since Jan 2020
19 Nov 2020, 21:36
INCORECT BILLING!!! Ref ***2
Correct billing again, was promised money would be paid in 72 hours. Its been days
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
19 Nov 2020, 22:10Hi Mona,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply19 Nov 2020, 22:10
Official
Hi Mona,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
19 Nov 2020, 23:16Hi Mona,
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that we have processed the refund and also escalated for an urgent approval. We will contact on the 20 November 2020 to advise of the refund status.
Kind Regards,
DStv: Hello Peter Team
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that we have processed the refund and also escalated for an urgent approval. We will contact on the 20 November 2020 to advise of the refund status.
Kind Regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply19 Nov 2020, 23:16
Official
Hi Mona,
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that we have processed the refund and also escalated for an urgent approval. We will contact on the 20 November 2020 to advise of the refund status.
Kind Regards,
DStv: Hello Peter Team
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that we have processed the refund and also escalated for an urgent approval. We will contact on the 20 November 2020 to advise of the refund status.
Kind Regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
20 Nov 2020, 12:46Hi Mona,
We have tried calling you on ***) from an *** to no avail.
We confirm the refund has been captured and approved. Kindly allow for 24 to 48 hours for the funds to reflect in your account.
Please be assured of our best service and intentions at all times.
Kind regards,
DStv: Hello Peter Team.
We have tried calling you on ***) from an *** to no avail.
We confirm the refund has been captured and approved. Kindly allow for 24 to 48 hours for the funds to reflect in your account.
Please be assured of our best service and intentions at all times.
Kind regards,
DStv: Hello Peter Team.
Best regards,
DStv (MultiChoice)'s reply20 Nov 2020, 12:46
Official
Hi Mona,
We have tried calling you on ***) from an *** to no avail.
We confirm the refund has been captured and approved. Kindly allow for 24 to 48 hours for the funds to reflect in your account.
Please be assured of our best service and intentions at all times.
Kind regards,
DStv: Hello Peter Team.
We have tried calling you on ***) from an *** to no avail.
We confirm the refund has been captured and approved. Kindly allow for 24 to 48 hours for the funds to reflect in your account.
Please be assured of our best service and intentions at all times.
Kind regards,
DStv: Hello Peter Team.
Best regards,