Incopetancy and Horrible Service

<p>I have been subscribing to DStv for numerous years and to be honest have only received poor service from the beginning. However it has worsened to a point of unacceptability.</p> <p> </p> <p>The service has become so extremely poor that I want to cancel my subscription effective immediately due to the following reasons.</p> <p> </p> <p>On the 20th February 2016 I paid a yearly subscription fee of +/- R7430.00, I was informed that the following will be included in the year package, 12 Months subscription as well as 1 Months free subscription (so my DStv subscription was to end on the 28th February 2017). However this was not the case and was cut of on the 20th December 2016, I then contacted Multichoice to enquire as to the reason for this and after talking to multiple employees( Each with a different reason for the cut off). I was informed that I had to pay additional amount of R700.00 (Admin and admission fee) on the 21st for my subcription to be activated again.</p> <p> </p> <p>This is outrageous as I had paid the yearly fee and was not given the full 12 months as promised!!!!!!!</p> <p> </p> <p>On the 3rd of January 2017 the cut the subscription again and I contacted them again and was then informed I had to pay an additional</p> <p>R1000.00 on the 4th off January 2017 to be reactivated.</p> <p> </p> <p>On the 1st of February I paid R650.00 and on the 1st of March another payment was made of R700.00. But once again DStv cut of the subscription on the 20th of March.</p> <p> </p> <p>I have become fed up with the bad service and the fact that I am paying more that seems necessary. It is becoming more clear that Multichoice is charging me more than they should and not keeping to their contracts.</p> <p> </p> <p>They still have not responded to any of my communications and seems to regard my situation as meaningless. They just show my on how qclient service has managed to drop to a point where there is none at all and the incometancy of the staff have increased to where you get the feeling that they are amploying un-eduacated people who do not have the capacity to either understand opr assist their clientelle accordingly.</p> <p> </p> <p>I am discusted with the whole of Multichoice and the manner in which I have been handled</p>