LW
Lehlohonolo W

1 reviews | Active since May 2016

30 Mar 2023, 13:46

Inconsistent pricing

DSTV at it again with charging incorrect amounts in Jan they charged me an incorrect amount, after my interaction with DDTV I was informed that the matter was corrected and a credit was done, then last month I got charged R678 which I didn’t mind as it’s a small amount, this month again I get an sms saying I will be charged R728…why that amount when I am on pricelock, the correct amount is R677, and will remain like that for the next 2 years…please correct this….

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply30 Mar 2023, 14:09
Official
Hi Lehlohonolo, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team