Inconsistent Consultants:False Promises

Multi-choice needs to train its staff accordingly and not waste peoples time. On Saturday, I called in at about 14:00, I spoke to a consultants who did not give a damn about my concern and advised me to go pay R528 and R870 due on the 4 of September. I paid R600 at Shoprite my services were reconnected. After the Rugby game, my services were disconnected for no reason and had to spend R84 on airtime trying to resolve the issue, I was told that due to an upgrade my services were disconnected not due to payment as the payment reflected and will be escalated to QA Call ref: Prince ***3 and further advised next payment is due 4 Sept. On Sunday morning, I spent R60 again on airtime as my services were disconnected, the consultant informed me that my payment is not reflecting, the last update on the system was from Prince that I just wanted to sort out my E16. No escalation was mentioned and poor notes. I was informed that my status was not active and payment does not reflect. My services were reconnected and at 15:00 services was disconnected again. ****en hell. I had to spend more airtime to resolve the issue. Till to date i have no services. Mxm