Inconsistency

I have enquired at many retail stores, multichoice contact centres via twitter regarding the availability of the dstv walka. Each one gives me a different story. The retailers all say they are waiting on stock , the call centre says they have no idea what is going on . They have not received any communication regarding the availability. Depending on who you speak to , some agents say there is stock when you ask where you can get a walka they can't answer. The guys on twitter says retailers have stock yet the retailers I mnet to looked nationally and no one has stock. The lack of communication to your staff leads to bad communication and impacts on clients trust which is a pillar in terms of relationship building. It is 22 days to the world cup yet the walka is not available yet. There has been such a lot of people enquiring about the walka, why is there no communication? Is it discountinued?Do you have problems with supply or what is happening? Integrity is key.