DG
Dion G
1 reviews | Active since Oct 2015
29 Dec 2015, 03:28
inconsistant billing policies
On the 24/12/2015 I phoned multichoice to enquire about my account and how much should I pay to get connected I was informed to pay R349 I then went and paid 350 at checkers on the 29th of the same month my DSTV has been disconnected I would like to know what the hell is going with DSTV I pray they get a competitor so I get leave them because this is not the first time they did this to me
Helpful (0)
Replies (1)0
Replies (1)
DStv (MultiChoice)'s replyOfficial
01 Jan 2016, 09:21Hello Dion Gumede,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Best regards,
DStv (MultiChoice)'s reply01 Jan 2016, 09:21
Official
Hello Dion Gumede,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Best regards,