INCONSIDERATE AND *********** CUSTOMER AND ALLOCATION TEAM

Inconsiderate customer relation, your online/web interface sucks as you will wait a whole 10 minutes to get a response from a consultant, whereas you need to respond immediately when they correspond, which is bull****.

I have been paying my account accordingly, just last month i paid in time and i still got disconnected because of failure and incompetency of allocating customer transactions, nobody cared to even send an apology for the inconvenience caused but instead you are too quick to nag with the smses.

Please do better, my account is up to date and yet i am disconnected for what reason still your incompetence by acknowledging your wrong doing and doing right by me as a customer.

Come up with solutions and not further problems.