INCOMPOTEND DSTV STAFF AND POOR SERVIVE

Few months ago i changed decoders,DSTV wanted to charge me for swopping decoders,6 later i swopped decoders once again due to hard drive issues,once again they want to charge me,the last time they apoligised and the fee was cancelled.Took them 90 minutes to swop decoders only to find out they cancelled my catch up,spoke to a cosultant and he could not tell my why catch up was cancelled. I logged a complaint this morning,STILL WAITING FOR DSTV TO CALL ME.