UW
Urson W

1 reviews | Active since Jul 2012

12 Sept 2017, 15:06

Incomplete Info, No urgency

I am very disappointed. At first I had to struggle for four days to get a settlement letter out of you. Then the settlement letter do not have any banking details on it. I have been very patient thus far but now I need some urgency. Please resend the letter to me and please have your banking details in there as well. I need this within 24hours.

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply12 Sept 2017, 15:49
Official

Dear UC

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv Hello Peter team

UW
Urson W's update14 Sept 2017, 13:58
Reviewer Update
Thank you, I have received the letter with all the information needed. Why must one always put up a fight first? The matter has been resolved, thanks again.