Incompitent Workers
<p>A consultant from Multichoice gave me wrong information regarding my account. She said I paid late and I have all my proof of payments but still didn't get help. she told me to pay to get my service reconnected and I paid the amount she said I should pay but till today am not connected. Why hire such *********** workers.</p> <p> </p>
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Replies (2)
DStv (MultiChoice)'s replyOfficial
31 Dec 2016, 07:53Dear Teboho
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Enquiries team
Best regards,
DStv (MultiChoice)'s reply31 Dec 2016, 07:53
Official
Dear Teboho
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Enquiries team
Best regards,
DStv (MultiChoice)'s replyOfficial
31 Dec 2016, 11:02Good day Teboho
It is with regret that we learn of your unpleasant experience in dealing with MultiChoice agent and the level of service you have received in this regard.
Our records indicate that you have been assisted and your service is activated as requested.
Please be advised that your payment date is on the third of every month, payment should be made before on your invoice date.
Should you require any additional assistance, please do not hesitate to contact us
Kind regards
Rupert
Best regards,
DStv (MultiChoice)'s reply31 Dec 2016, 11:02
Official
Good day Teboho
It is with regret that we learn of your unpleasant experience in dealing with MultiChoice agent and the level of service you have received in this regard.
Our records indicate that you have been assisted and your service is activated as requested.
Please be advised that your payment date is on the third of every month, payment should be made before on your invoice date.
Should you require any additional assistance, please do not hesitate to contact us
Kind regards
Rupert
Best regards,