TL
Trischka L

1 reviews | Active since Nov 2019

19 Sept 2022, 11:58

*********** workers at DSTV

DSTV kindly please listen carefully to your recordings. It's nearly 6 years ago that I've phoned in and cancelled my subscription myself. But according to you, the service were not disconnected and therefore now you want me to pay for this????????????? How in the world can you even think that I will pay this amount????? It's not my fault DSTV employees is *********** in doing their job. Seriously???????????????? Now you've handed me over to debt collectors???????? Really??????? You can go and look for the money at the person that were assisting me telephonically...... I will NOT pay for something that I have not utilized and specifically phoned in to the call center to disconnect the service. Eish you guys are ***********. People be careful!!!!!!!!!!!!!!

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply19 Sept 2022, 12:17
Official
Hi  Trischka, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 

Best regards,